What To Look For In A Cleaning Service: Residential & Commercial

Maintaining a clean environment is essential for a healthy and productive lifestyle, whether at home or in the workplace. However, cleaning can be daunting, especially when you have a busy schedule.

Life can be busy, especially if you work full-time and have a family. After a long day, you return home and spend extra time cleaning your home instead of doing the activities you enjoy. You may have a beautiful house you have worked hard for and are proud of, but you are embarrassed to have friends over because you cannot keep it as clean as you desire.

Or you have an office space with multiple employees that require constant attention to keep clean at the expense of productivity in the jobs that you are supposed to be doing.

However, there are ways to eliminate the added work and stress of continuously cleaning your home or office, and one is to hire a cleaning company.

There are many cleaning companies out there that are ready to take your own as a client, but you may not want to hire them. It is imperative that you hire a cleaning service that meets your needs, but where do you start? How do you decide which cleaning service to hire? This article will give you insight into what to look for in cleaning services for residential and commercial properties.

What To Look For In A Cleaning Service For Residential And Commercial

Here are seven criteria you should consider when hiring a cleaning service for residential or commercial properties

1. Good Reviews And Reputation

Start your search by asking for referrals from family and friends. Which house cleaner service do they use? Are they happy with their work?

The next best things to personal recommendations are reviews and testimonials. Go online and check Google, Yelp, the BBB, and other local review sites in your area. Don’t rely solely on testimonials from the company’s website. They could put anything they want on their site. Make sure to check third-party review sites, too.

As you research different residential and commercial  cleaning services, look for reviews that have positive things to say about their:

  • Trustworthiness
  • Professionalism
  • Punctuality
  • Availability
  • Work ethic
  • Cleaning skills

No company is perfect, but you should see a general pattern of positive reviews. Remember that one negative review from a disgruntled customer is not necessarily enough to discredit the entire company.

2. Excellent Communication Skills

You should feel a nice rapport with the cleaning service representatives from the first email or phone call. Before you discuss quotes or schedule a walk-through, use the initial contact to get a feel for their business.

Write down a list of questions to ask, such as:

  • How do you set your rates (by the service, hourly, flat fee)?
  • Is your company bonded and insured?
  • How long have you been in business?
  • Do you run background checks on your employees?
  • What cleaning products do you use (and who supplies them)?
  • Who will come to my home, and how will they access it?
  • What should I do with my pets?

Pay attention to their answers and communication. Do they seem warm, friendly, and genuine? Would you feel comfortable handing this person the key to your home or office?

3. Fully Bonded And Insured

What happens if someone gets injured while cleaning your home? What if something you own gets damaged, broken, or goes missing?

If you hire a non-insured and bonded residential or commercial cleaning service, you will not have any legal protection if something goes wrong. A reputable cleaning service company will have these and happily supply the proof upon request.

4. A Variety Of Service Offerings

Are you looking for cleaning every week or a few times a month? Do you need a more thorough cleaning in the springtime or before a move-out? Make sure you know exactly what services you need before making calls. The best residential and commercial cleaning companies will have flexible options that you can tailor to the needs of your home and family.

Check the cleaning products the service will use to ensure that they meet EPA certification standards. Also, if you, your coworkers, or family members have allergies to certain products, discuss this with the cleaning service representative.

5. Employees Versus Independent Workers

It is important to know that many cleaning services fail to screen their workers or run background checks before hiring. Others take a casual attitude about who they hire and may allow a worker to bring their friend, cousin, or neighbor with them on the job.

The truth is that you never know what you are going to get if you hire independent cleaners. You can not be sure who you are letting into your home or office. There is no guarantee you will get the same cleaners each time or the same quality of work. Look for a residential or commercial cleaning service that does background checks on all their employees.

6. Safety And Industry Standard

Ensure any professional commercial cleaning company you work with follows strict safety and industry standards. Find out if the company has established protocols to protect your business’s confidential information.

A reputable, established cleaning company should follow industry standards and cleaning protocols that organizations like the following set forth:

  • Centers for Disease Control and Prevention (CDC)
  • Occupational Safety and Health Administration (OSHA)
  • Environmental Protection Agency (EPA)
  • Health Insurance Portability and Accountability Act (HIPAA)

7. Supplies And Equipment

One of the biggest advantages of outsourcing your cleaning crew is the money you may save on labor, focus, and expertise. When you enlist the help of a cleaning service, you should expect that they’re using the best equipment and innovative cleaning products to keep your facility in top condition.

If your business requires specific cleaning supplies that meet special disinfection or sanitization procedures, ask the potential cleaning crew if those products are available. Some other supplies and equipment questions you may want to ask include the following:

Asheville Cleaning Service Provides Residential And Commercial Services

As you do your due diligence on researching the cleaning service you wish for, check out  Asheville Cleaning Company. We are a professional company that offers cleaning services for residential and commercial spaces. We provide a range of cleaning services, including deep cleaning, regular cleaning, specialized cleaning services, carpet cleaning, window cleaning, and more.

Asheville Cleaning Company is a local, privately owned business specializing in residential and commercial cleaning and can meet your cleaning needs to keep your home or office at the level of cleanliness you desire. By hiring Asheville Cleaning Company to take over your residential or commercial cleaning, you will soon realize how much time you have to do what you wish. Contact us today!

Asheville Cleaning Company Specializes In Commercial Cleaning

A clean business space is important for comforting customers, clients, and employees and for creating trust in those entering your business. First impressions are very important, and Asheville Cleaning Company can ensure that they have a positive first impression when they enter your commercial property.

Many people will not eat at restaurants if the bathrooms are not clean, which could lead to a poor overall experience, no matter how good the food is. Further, having a clean working space builds morale for your employees and helps them keep the space clean.

When Asheville Cleaning Company cleans businesses, we think about all the spaces that people might notice when they are sitting at a table or standing in line. Sometimes, little nooks and crannies might not stand out to you when you do your daily work, but we notice them for you.

We want to ensure that your commercial business location is as clean as possible, and we will schedule our time around your business schedule to not interfere with your day-to-day workflow.

Asheville Cleaning Company Specializes In Residential Cleaning

We work throughout the greater Asheville area, cleaning residential properties, residences, and vacation homes.

You have options with Asheville Cleaning Company to develop a cleaning plan that works for you and ensures that you can make the most of your life, be more productive, and be happier with the knowledge that the home that you love is cleaned to our high standards.

We can do a complete one-time deep cleaning when you first move in or out of a home if that is your wish. We can also work within a budget to develop a rotational cleaning schedule on set timelines picked by you to work down a list of priorities given to us.

Or, if you wish for a complete cleaning program on a regular schedule, we will do a regular cleaning routine that will maintain your home at its best.

In either case, our goal is your complete satisfaction. Therefore, we offer 100% satisfaction guaranteed. If there is something that we missed during our visit, we will come back to complete the job at no cost.

Asheville Cleaning Company Can Meet Your Cleaning Needs

We are Asheville-based and provide residential and commercial cleaning services in the greater Asheville area.  We offer free estimates and can tailor a cleaning plan that works around your schedule and budget.

Choose us today and experience the transformative power of cleanliness. Contact Asheville Cleaning Company and take the first step towards a cleaner, healthier home or business.